Don’s family was at a crossroads. With parents who had lovingly built a valuable portfolio of rental properties but were now facing health challenges, the next generation had to step in. However, the transition wasn’t simple. The three adult children grappled with concerns about properties being rented below market value, minimal visibility into property operations, and the complicated dynamics of trust and communication within the family.

Adding to the pressure, the family valued the long-standing relationships their parents had cultivated with tenants and vendors over decades. They were wary of disrupting those connections by bringing in outside property management. After consulting with their financial advisor, the family interviewed several property management companies from a recommended list, ultimately choosing Foothill Property Management.

For the past two years, Foothill PM has taken the heavy burden of property management off the family’s plate while preserving the cherished relationships with tenants and vendors. They implemented transparent systems to track income, expenses, and maintenance, giving the family the insight and accountability they needed. Foothill PM also worked to adjust rents to align with market rates, ensuring the portfolio generated its full potential income.

Today, the family feels confident in their decision. They’ve preserved the legacy of their parents' properties while fostering trust and cooperation among themselves. The once-daunting task of managing the portfolio has become a source of pride and peace of mind, thanks to the partnership with Foothill PM.