Client Name: Mary
Location: Santa Barbara, CA
Problem: Unreliable Maintenance
Solution: Base Plan
Key Concerns:
Mary had always been a hands-on property owner, but when her sewer pump began emitting an ominous buzzing sound, she realized she was in over her head. Unsure of what was wrong and nervous about potential damage, she reached out to Foothill Property Management for help. Initially skeptical about whether property management services were worth the cost, Mary was about to discover just how valuable their expertise and vendor relationships could be.
The team at Foothill PM immediately dispatched one of their preferred plumbers to assess the situation. Thanks to their established relationship, the plumber arrived the same day and discovered a serious issue—frayed wires were rubbing together inside the pump, creating a significant fire hazard. If left unattended, the problem could have led to disastrous consequences for Mary’s property.
The plumber quickly resolved the issue, ensuring the property was safe and operational again. Mary was relieved and impressed by how swiftly and professionally the situation was handled. Knowing that Foothill PM could leverage their vendor network to resolve emergencies like this gave her newfound confidence in their services.
Since that day, Mary has trusted Foothill PM to oversee her property, knowing that their quick action and reliable vendor partnerships offer her peace of mind she hadn’t realized she needed.